Privacy Policy
How Heathrow Parking Deals collects, uses, stores and protects your personal information when you compare and book with us.
Heathrow Parking Deals ("we", "our", "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your data when you use our website or services.
Information We Collect
When you use our website, we may collect the following information:
Personal Information
Name, email address, phone number, billing details, booking information.
Booking Details
Travel dates, terminal, selected parking service, vehicle details.
Payment Information
Processed securely through third-party payment processors; we do not store your full card details.
Technical Information
IP address, browser type, device information, and cookies for website functionality and analytics.
How We Use Your Information
We use the information collected for the following purposes:
- To process and confirm your bookings.
- To provide you with booking confirmation and relevant information.
- To communicate with you regarding amendments, cancellations, or customer support.
- To improve our website, services, and user experience.
- To comply with legal and regulatory requirements.
We do not sell your personal data. However, we may share your information in the following situations:
- With Parking Providers – To complete your booking and provide the service you selected.
- With Payment Processors – To securely process your payment.
- With Legal Authorities – If required by law, regulation, or legal process.
Our website uses cookies to improve functionality, enhance security, and analyse website performance. You can manage or disable cookies in your browser settings, but some parts of the website may not function properly without them.
Data Security
We take appropriate technical and organisational measures to safeguard your personal information against unauthorised access, loss, or misuse.
Data Retention
We retain your information only for as long as necessary to fulfil booking requirements, comply with legal obligations, and resolve any disputes.
Your Rights
You have the right to:
- Access the personal information we hold about you.
- Request corrections to any inaccurate data.
- Request deletion of your personal data (subject to legal or contractual obligations).
- Withdraw consent for marketing communications at any time.
To exercise your rights, please contact us at [email protected].
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
Children's Privacy
Our services are not directed at children under the age of 16. We do not knowingly collect personal data from children.
Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us:
Email Support
[email protected]Service Hours
9:00 AM – 7:00 PM
Monday to Friday
We typically respond to privacy-related enquiries within 24–48 hours during business days.